Service impresses international researcher Jane Johnson, Manager of Charlotte Mecklenburg Library’s Robinson-Spangler Carolina Room, received the letter below from Charles Haas, President of the Titanic International Society. In the course of doing their jobs, Carolina Room staff uncovered valuable historical information that will be shared, provided world-class customer service, and…

The doors swung open as Library board chair Jennifer Appleby exclaimed, “Welcome home!” Morrison Regional Library features a public makerspace The re-opening of Morrison Regional Library is more than a homecoming for the neighborhood. It’s also a new chapter in Library technology and customer service for the entire Charlotte Mecklenburg…